Payment and General Information
Please read our Terms and Conditions for full details regarding cancelations and refunds.
Yes, we offer discounts for big group bookings, early bookings, and children under 12. Contact us to know the possible discounts.
20% deposit to confirm the booking and the full amount one week before the event along with the final number of the event. In case of decrease of participants no refund will be given as all the services will be already booked and paid.
In the event the weather is unsuitable/dangerous the outdoor activity will be canceled. The client will be offered a chance to re-schedule the activity for another day, a plan B event or the full refund. Two days before we also check the weather and make a decision with the client.
The main payment method is the bank transfer, but we accept major credit cards, including Visa, MasterCard, and American Express, through Stripe. Please note that a fee may apply depending on the country of the card issuer.
We value your feedback! Please contact us via email to ma***@ba************.net and we will be happy to read your feedback. You can post a Google review as well! please share your experience with the world!
If you encounter any issues during your tour, please contact your tour guide immediately. For further assistance, you can also reach out to our customer support team on the phone number 0034 935 00 82 26.
Tours and Experiences
We offer a wide range of tours and activities including city tours, cultural experiences, day trips from Barcelona, and private customized tours.
Yes, all our tours are led by experienced local official guides who are knowledgeable and passionate about Barcelona.
Yes, we offer tours in several languages including Spanish, French, German, and Italian. Please specify your preferred language during the booking process. Contact us for more information.
Absolutely! We offer customizable private tours in Barcelona and surroundings tailored to your interests and schedule. Please contact us to discuss your specific requirements.
We recommend bringing comfortable walking shoes, a hat, sunscreen, water, and a camera. Additional recommendations may be provided for specific tours.
Our tours in Barcelona include iconic sites such as the Sagrada Familia, Park Güell, La Pedrera, the Gothic Quarter, and Montjuïc, among others.
Yes, we provide guided tours of the Sagrada Familia, where you can learn about its history, architecture, and the vision of Antoni Gaudí.
Park Güell can be visited on its own, but we also offer guided tours that provide insights into its design and significance.
Absolutely! We offer day trips to popular destinations such as Montserrat, Costa Brava, and Girona, allowing you to explore beautiful sites outside of Barcelona.
The price typically includes transportation, a professional guide, and entry fees to attractions. Specific inclusions can vary by tour, so please check the details for each experience.
Tour durations vary depending on the experience, but most guided tours last between 2 to 4 hours. Day trips may last a full day. Check the tour details for specific timings.